Tuesday, October 25, 2011

Did Business Intelligence hurt Netflix ?

http://finance.yahoo.com/news/How-Netflix-Lost-800000-nytimes-2771345185.html?x=0

How did Netflix lose 800,000 customers and goodwill ?

Netflix prides itself on its analytical,data-driven approach to making decisions.
Mr. Hastings said that now Netflix was tryping to slow its decision-making to ensure that there was more room for debate about major changes at the company.

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